Terms of Service

Last updated: September 29, 2026

These terms are the agreement between you and DocketFirst ("we", "us") for the use of the DocketFirst website, dashboard, emails and related services (the "Service"). By creating an account you agree to them. If you are signing up for a company, you confirm you are allowed to bind it to these terms.

1. What the Service is

DocketFirst collects information about newly filed federal civil cases from public court records (CourtListener, operated by Free Law Project, and the PACER RSS feeds the courts publish), classifies each case with automated tools, scores it against the profiles you give us, and delivers the results to you by email and in a dashboard. It is a research and business-development tool. It does not contact anyone on your behalf.

2. Your account

You need a working email address to use the Service; sign-in links and digests go there. Keep that inbox secure. You are responsible for everything done through your account. One account is for one business; if several people at your company need access, contact us.

3. Free trial, plans and payment

New accounts get a 14-day free trial with every feature turned on. No payment details are needed to start. When the trial ends, you can subscribe to a plan or stop using the Service; we do not charge you unless you choose a plan.

Plans are billed monthly in advance through Stripe at the price shown when you subscribe. Prices may change with at least 30 days' notice by email; the new price applies from your next billing period after the notice. Fees are non-refundable except where the law requires otherwise or we say so in writing.

You can cancel at any time from Settings or by emailing us. Cancellation takes effect at the end of the period you have paid for, and you keep access until then. If a payment fails we will let you know and may pause delivery until it is resolved.

4. Not legal advice; your compliance

DocketFirst is a data service, not a law firm. Nothing in the Service is legal advice, and using it creates no attorney-client relationship with anyone. The compliance notes we show (for example the Texas waiting period in Texas Penal Code §38.12, or the labels New York, New Jersey and Texas require on attorney solicitations) are reminders, not a complete or current statement of the law. You alone are responsible for how and when you contact anyone. You agree to:

• follow every law and rule that applies to your outreach, including the attorney advertising and solicitation rules of every state where you are licensed or where the recipient is (such as Rule 7.3 and its state versions), state barratry and solicitation statutes, CAN-SPAM for email, the Telephone Consumer Protection Act and do-not-call rules, and the ethics rules of your profession (for expert witnesses, never contacting a represented party and never accepting a fee that depends on the outcome);
• honour opt-out and do-not-contact requests promptly;
• not use the Service to harass, deceive or discriminate, and not to build or resell a database of the people or businesses named in the cases;
• not scrape, bulk-download beyond the export features we provide, resell or republish the data, or share your account with people outside your business;
• not try to break, overload or reverse-engineer the Service, or use it for anything unlawful.

Outreach drafts are suggestions generated by an automated system from the docket information. Read, check and edit them before you send anything. You are the sender.

5. Accuracy and no guarantees

Case data comes from the courts and from CourtListener as they publish it; it can be late, incomplete or wrong. Case types, practice areas, defendant industries, expert-need and outside-counsel ratings, summaries, signals and scores are automated guesses from docket information (not from the complaint) and can be wrong. Check the docket before you rely on anything. We do our best to keep the Service accurate and running, but we provide it "as is" and "as available", without warranties of any kind, express or implied, including that it will be uninterrupted, error-free, or that any lead will lead to business. We are not a consumer reporting agency and the Service must not be used for credit, employment, insurance underwriting, housing, or any other purpose covered by the Fair Credit Reporting Act.

6. Your data

Your profile, notes, marks and suppression list belong to you. You give us permission to use them to run and improve the Service for you, as described in our Privacy Policy. You can export your data from Settings at any time. If you delete your account we remove your data as the Privacy Policy describes.

7. Our content

The Service, its design, software and text are ours or our licensors'. You get a limited, non-exclusive, non-transferable right to use the Service for your own business while your account is in good standing. Public records remain public records; we claim no ownership of them.

8. Suspension and ending the agreement

You can stop using the Service and close your account at any time. We may suspend or close your account if you break these terms, if your payment fails and is not fixed, or if we have to for legal or security reasons. We may also stop offering the Service altogether with at least 30 days' notice and a refund of any prepaid fees for the period after shutdown.

9. Limits on our liability

To the fullest extent the law allows: we are not liable for lost profits, lost business, lost data, or any indirect, incidental, special or consequential damages arising from the Service or from your outreach; and our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim arose. Some jurisdictions do not allow some of these limits, so they may not fully apply to you.

10. Indemnity

You agree to defend and hold us harmless from claims, losses and expenses (including reasonable legal fees) that arise from your outreach, your breach of these terms, or your violation of any law or third-party right in connection with the Service.

11. Changes to these terms

We may update these terms. For significant changes we will email account holders at least 14 days before they take effect. Using the Service after that date means you accept the new terms. If you do not agree, cancel before they take effect.

12. Governing law and disputes

These terms are governed by the laws of the State of New York, without regard to its conflict-of-law rules. Any dispute will be brought in the state or federal courts located in New York, and both of us agree to their jurisdiction. Before filing anything, please email us; most problems can be sorted out in a conversation.

13. General

These terms and the Privacy Policy are the whole agreement between us about the Service. If a court finds part of them unenforceable, the rest still applies. You may not transfer your account or these terms to someone else without our consent; we may transfer them as part of a sale or merger of the business. Our not enforcing a term is not a waiver of it.

14. Contact

Questions about these terms go to our support address.